Researcher · Product Thinker
Uncovering human behaviour to build thoughtful products.
My work uncovers what makes people tick and turns those insights into products that solve real problems. At the heart of every project is a deep understanding of humans.

Product Research

Discovery · Jobs to be Done
Driving engagement through practising gratitude
A large-scale strategic research initiative using Outcome-Driven Innovation and Jobs-to-be-Done to explore peer-to-peer recognition.

Growth · Rapid Iteration
Navigating Rapid Product Innovation
I led the adoption of a RITE research process to support a rapid homepage redesign, enabling 7-day iterative testing cycles and improving usability scores by +3.1 SUS points.
Writing
- 01Research ImpactBuilding Trust with stakeholders using CAVEA framework for cultivating and maintaining stakeholder trust throughout the end-to-end research process.
- 02MentorshipThe Mentor’s Role as the ultimate cheerleaderReflections on mentoring and creating meaningful encouragement for emerging research and design talent.
Speaking
Guest Speaker
Effective User Research Strategies & Common Pitfalls
Watch on YouTube ↗ (opens in a new tab)Panel Discussion

